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Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

20 May 2024

£235 billion of cash is sitting in low interest bank accounts with rates of under 1%, according to the Bank of England.

23 Apr 2024

A look at the issues plaguing HMRC and giving taxpayers headaches.