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Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Knowledge is power when it comes to customer satisfaction.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Turn complaints into outstanding service.

Do your sales staff spend more time on admin than sales?

Know what your customers want.

Sometimes you have to fire a bad customer.

Your customers won’t always tell you when they’re unhappy.

11 Jul 2025

The UK economy shrank in May, according to latest figures from the Office for National Statistics (ONS).

25 Jun 2025

A review of the deal and the business reaction to it.