Accessibility links

Sales and marketing

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

A customer satisfaction survey

Knowledge is power when it comes to customer satisfaction.

A networking strategy

Effective networking checklist.

A 16 point marketing plan

Simple tips for effective marketing.

Benchmarking and competitor analysis

Conducting a competitive analysis.

Encourage customer complaints

Turn complaints into outstanding service.

Keep your sales force selling

Do your sales staff spend more time on admin than sales?

Marketing versus selling

Know what your customers want.

When the customer is not right

Sometimes you have to fire a bad customer.

Your customers' experience

Your customers won’t always tell you when they’re unhappy.

Latest news

24 Jan 2025

3.4 million still to file self assessment returns as deadline approaches

There are still 3.4 million self assessment taxpayers who are yet to file their tax return for 2023/24 with the deadline fast approaching, according to HMRC.

Accessibility links

Sales and marketing

Latest news

3.4 million still to file self assessment returns as deadline approaches

Hot topic

Red flags raised over Employment Rights Bill

Try a site search Tax return, dividends, pension, autumn statement...